FAQ
Q: “How long should I expect for shipping?”
A: Your piece(s) should be delivered to in 21 days. Please allow a 1-4 week grace period after ordering. Keep in mind your pieces are customized, which takes time.
Q: “Will the gold turn green since it’s not solid gold?”
A: No, all products by Nubia are real gold-filled or 18K gold-plated. Your pieces will not turn green, tarnish, or rust. Sweat, swim, and waterproof. Please treat these products as you would any of your other favorite gold pieces.
Q: “Can I pick up my order?”
A: At this time, All orders are made to be shipped.
Q: “The website is down. How do I place an order?”
A: If our website is down for any reason, DM @nubiabyanyla to place your order at any time. We apologize for any inconvenience.
Q: “Where is my tracking number?”
A: If for any reason you do not get a tracking number for your order, please contact Anyla
Q: “My tracking number says delivered, but my order isn’t here?”
A: Please contact Anyla for assistance.